Railside Citrus Insurance Agency is a young, exciting independent agency located in the far western Chicago suburbs. We offer a competitive benefits package to our employees, including a retirement plan, major medical, dental, life and disability.

Customer Service Representative (CSR)

Customer Service Representatives play a key role in our agency’s growth and reputation. Here are the basic job duties:

  • Day-to-day customer service of commercial accounts – answering coverage and billing questions, completing policy changes etc.
  • Processing requests for certificates of insurance – including reading contracts to verify coverage and issuing any endorsements needed to comply with the COI requests.
  • Marketing of commercial and personal lines accounts for both new business and renewals.
  • Keeping customer files up-to-date in our agency management system.

Producer/Insurance Agent

The basic job duties of an insurance agent include:

  • Soliciting and writing new business.
  • Maintaining friendly and professional relationships with clients, prospects and our partners within the industry.
  • Obtaining and maintaining the appropriate insurance licenses.
  • Committing to continuous learning and personal growth within the industry.
  • Working closely with insurance companies and our internal customer service department to service accounts.
  • Hitting goals and deadlines for insurance renewals and service requests.

To apply, or for more information, please send us your resume.